Courses

Patient Access Representative / Intake Coordinator

The exam comprises competencies to test the clinician’s knowledge of checking in new patients at healthcare facilities, and also providing facility and billing information to new and existing patients, answering the phone when patients call with questions and patient information intake and ensuring this information is readily available for Doctors and Nurses.

• Contact Hour(s) : 0

Patient Care Coodinator

The exam comprises competencies to test the clinician’s knowledge of ensuring patients get the best care possible.

• Contact Hour(s) : 0

Patient Fall Prevention

The exam comprises a brief background discussion and assessment to test the clinician's knowledge of identifying risks, preventing patient falls, and common injury interventions.

• Contact Hour(s) : 0.5 Hour

Patient Greeter

The exam comprises competencies to test the clinician’s knowledge of welcoming and assisting patients, their families, and visitors entering the hospital, answering questions, providing information, and directing people to the hospital location they need.

• Contact Hour(s) : 0

Patient Rights

The exam comprises a brief background discussion and assessment to test the clinician's knowledge of the patient's right to appropriate health and medical care of good quality.

• Contact Hour(s) : 0.5 Hour